Microsoft Dynamics 365 Consultants & Managed Services
Grow smart with Microsoft Dynamics 365
Want to know more?Microsoft Dynamics 365 – tweaked just for you
Reach new heights of productivity, efficiency and collaboration with Dynamics 365. Comprised of a suite of enterprise-level applications for customer experience, business central, customer insights and more.
We combine user experience mapping, design and data science to help you make the most of your investment, whether that’s due to business growth or other structural changes. Utilised unique data-driven experiences across multiple first party Microsoft Dynamics 365 solutions, supported by Kerv.
Benefits
Unleash Dynamics 365 power precisely
Plan collaboratively
Work together with Kerv’s Experience Designers to understand your business requirements and map out a prototype. This ensures a bespoke solution before a single line of code is written.
Accelerate progress
Kerv’s unique accelerators and powerUps unlock even more value from your investment.
Exploit our skill base
Our software skills in Dynamics and Power Platform are practically peerless. Expect first-class customisation and extension.
Enjoy data insights and detailed reporting
You’ll take advantage of out-the-box AI and boost efficiency through rich insights delivered by real-time reporting on service levels and user interactions.
Perfect Portals
Design and deliver intuitive end-user portals to enable self-service
Business Central and Customer Engagement Specialists
We work across multiple first party applications, but are unparalleled experts in integrating finance systems and CRM
The Kerv Difference
No-one enhances Microsoft Dynamics 365 for you like Kerv
Bespoke Microsoft Dynamics 365 development
We want to collaborate, engage and share our knowledge with you. Kerv is one of the few Dynamics 365 providers with a combination of dedicated experts in bespoke software and out of the box solutions, Data Science and Dynamics 365. This makes us uniquely positioned to provide consultancy and work in partnership with you to build a Microsoft Dynamics 365 solution tailored to your needs.
Dedicated support services
Our dedicated DevSecOps and front-line support services continuously improve Dynamics 365 deployments actively improving code, environments and adding features over time. We’re also here to help with incident management, answering those difficult “how to” and “why” questions, one-to-one advice and training on your Microsoft products, ITIL compliant processes, application management and monitoring, SLA-based support agreements, and assistance with Microsoft continuous upgrades.
Rare expertise
Tap into the collective knowledge of our recognised experts across multiple Dynamics 365 areas and the wider Power Platform. We proactively review how the solution is being used and provide recommendations on leveraging it to address new challenges. By taking the time to understand our customers’ business, we can ensure that Dynamics 365 continues to scale for your business and in the future.
Our Expertise
Harness the Full Potential of D365 with Our Combined Expertise
Turn relationships into revenue with smarter sales tools.
- Get a clear view of your sales pipeline so nothing slips through the cracks.
- Use built-in AI to help you prioritise leads, follow up faster, and close more deals.
- Stay organised with all your emails, meetings and notes in one connected place.
Deliver faster, more personal support-however your customers reach you.
- Give your team one place to manage queries across phone, email, chat and more.
- Use AI to guide staff with helpful prompts and answers as they work.
- Track issues easily and spot trends to improve service over time.
Reach the right people with the right message—automatically.
- Bring all your data together to understand your members or customers better.
- Create personalised email, text or social media campaigns with ease.
- Plan and manage events, from invites to post-event follow-up, all in one place.
Connect every customer conversation into one seamless experience.
- Answer calls, chats and emails from one simple dashboard.
- Use AI to help route enquiries and speed up responses.
- Ensure calls are logged, recorded and compliant with industry regulations.
Keep mobile teams connected and one step ahead.
- Schedule visits efficiently and keep everyone informed in real time.
- Give field staff everything they need on their phones or tablets.
- Spot issues early with smart maintenance alerts and remote support tools.
Turn relationships into revenue with smarter sales tools.
- Get a clear view of your sales pipeline so nothing slips through the cracks.
- Use built-in AI to help you prioritise leads, follow up faster, and close more deals.
- Stay organised with all your emails, meetings and notes in one connected place.
Deliver faster, more personal support-however your customers reach you.
- Give your team one place to manage queries across phone, email, chat and more.
- Use AI to guide staff with helpful prompts and answers as they work.
- Track issues easily and spot trends to improve service over time.
Reach the right people with the right message—automatically.
- Bring all your data together to understand your members or customers better.
- Create personalised email, text or social media campaigns with ease.
- Plan and manage events, from invites to post-event follow-up, all in one place.
Connect every customer conversation into one seamless experience.
- Answer calls, chats and emails from one simple dashboard.
- Use AI to help route enquiries and speed up responses.
- Ensure calls are logged, recorded and compliant with industry regulations.
Keep mobile teams connected and one step ahead.
- Schedule visits efficiently and keep everyone informed in real time.
- Give field staff everything they need on their phones or tablets.
- Spot issues early with smart maintenance alerts and remote support tools.
Got any questions?
FAQs
Got a question about this product?
We’re only a chat away if you have any questions, but we are commonly asked the following by those new to Dynamics
There is a great deal of overlap between the Dynamics products, and often clients do not need to take on the entire suite. We will provide Microsoft Dynamics 365 consultancy and work with you to understand your requirements and suggest solutions with the right products to ensure maximum functionality for your license spend.
We recommend configuration before customisation. Most client requirements can be achieved without needing to write large amounts of bespoke code. Where there is a need to add functionality, Microsoft has an extensive library of approved add-ons for Dynamics (which Kerv contributes to). This helps ensure compatibility with all future updates and ongoing security.
Speak to an expert
Give us a few details and we’ll get right back to you.
